Client Service Principles
To make sure we live up to our mission of passionately professionals, we have a set of principles that act as service guidelines. These are the service principles we use in PR & Pr in our day-to-day work with our clients in order to reinforce our reputation and forge strong productive relationships:
1. Make clients feel special
Every client should enjoy working with us and feel as he was our only client. The clients’ objectives are our objectives and we’ll stop at nothing to achieve them. We go the extra mile because we want to, not
because we feel we have to.
2. Remember that trust is our strongest asset
We earn our client’s trust, turning transactions into valuable long-term relationships.
3. Reinforce our reputation all the time in every way
The way we meet our clients’ needs today earns us their trust in the future. Relationships flourish by making sure day-to-day transactions are brilliantly executed. The clients will recommend us to their friends and colleagues when they become our genuine business partners.
4. Action speaks louder than words
“Action speaks louder than words” – our employees bring these principles to life through internal communications and engagement.
